We understand that service and after-sales support are of paramount importance to our customers. Thus, we invest heavily in upgrading our staff through on-going educational activities to ensure customer satisfaction.
Installation
Our group of service engineers:
- Is well-trained and qualified to install all the equipment in our product portfolio
- Is committed to ensure equipment performance and user safety
- Is dedicated to resolve technical glitches in the shortest period of time
Training
Our application specialists are capable of conducting on-site training and offering technical assistance to our customers.
- Universities and Polytechnics
- Hospitals
- Government Departments (i.e. Ministry of Environment, Agri-Food & Veterinary Authority of Singapore, Defence Science and Technology, etc.)
- Research Institutions.
- Biotech & Biopharmaceutical industries.
- Food Industries.
Consultancy
We provide consultancy services for Biopharmaceutical facilities, laboratory designs, regulatory approval, training, etc.